Server Outage Wipes Out Customers' Personal Call Phone Data, Triggering Class Action Lawsuits
A class-action lawsuit has been filed against T-Mobile, Microsoft and its subsidiary, Danger, after a server glitch In October 2009 disrupted T-Mobile "Sidekick" cell phone users' data service.
The lawsuit alleges that the companies were negligent and that they did not follow through on advertised promises that customers' data would be secure. At first, Microsoft informed customers that their personal data may have been lost forever, but two days after the suit was filed Microsoft announced that most of the data had been recovered. The recovery of the data could negate most of the damages the plaintiffs in the class action suits would be able to claim. However, some Plaintiffs have stated that neither their data nor the data of other class members had yet been restored.
With more personal information being transferred digitally than ever, it is critical for companies to protect that data with advanced security measures.
Find out more about this story at Sidekick outage lawsuits now up in air.
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